The state will recruit 4,000 advisers to reduce the digital divide

The state will recruit 4,000 advisers to reduce the digital divide

The government is stepping up on digital inclusion and has just launched a € 250 million plan to train and support the French in the use of digital services. A thorny subject in this period of confinement and health crisis

The figure is frightening. No less than 13 million French people today are far removed from digital technology and unable to send an email, pay their taxes online or even create an account on the Pôle Emploi site.

However, more and more administrative procedures are done online. Not to mention the rise of teleworking in this period of confinement and health crisis.

Digital advisers at the service of the territories

To help them, the government has decided to finance the recruitment of 4,000 digital advisers who will work for local communities or private local structures. They could be in town halls, libraries, nursing homes, social action centers, as well as private structures of the ESS (Social and Solidarity Economy).

“There will be a network even in small rural town halls, and the Pimms (multi-service mediation information point) of the city’s political districts”, promises Jacqueline Gourault, Minister of Territorial Cohesion and relations with local authorities.

Cédric O, the Secretary of State for Digital, specifies that the State will cover 100% of their salary (minimum wage) over two years or 70% over three years.

The mission of these advisers will be to help people in difficulty with daily digital tasks, such as browsing the Internet, managing emails, writing their CV, seeing a doctor on video, buying, selling an item online or learning the techniques. basics of word processing.

Funding of 200,000 euros

In total, this represents an envelope of 200 million euros, which is part of the recovery plan, to finance the training and activity of 4,000 digital advisers.

From next spring, 1,000 advisers should be operational.

In addition, the government also wants to encourage the deployment of digital mediation spaces open to all. To this end, it will finance the creation and distribution of digital inclusion kits for local structures (town halls, libraries, third places, etc.), to the tune of 40 million euros.

In addition, to secure the support of caregivers, who are doing it in place of, the State will invest 5 million euros to generalize the deployment of the Aidants Connect tool.

The State also promises to finance the creation and deployment of digital inclusion kits, which will be intended, thanks to an envelope of 40 million euros, for local structures, such as libraries, town halls, associations, social centers or third places. Before distribution, the state will launch an innovation competition for the creation of ready-to-use kits, soliciting designers from the country.

In the end, the envelope dedicated to digital inclusion has jumped in three years, from 350,000 euros to 250 million euros. “A quantum leap”, notes Cédric O.

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